An Industry Upheaval – And The Inevitable Comeback

The past year has been a challenging one for the entire hospitality industry, leading to lost revenue, an increased demand for customer safety practices, contactless service expectations, and more. Comparing statistics from the start of the pandemic travel bans in March 2020, to the most current statistics from March 2021, the hotel industry in the […]

The Hospitality Industry – Now And Forever

The Hospitality Industry

Not so long ago, hotel guests had never heard of the word “contactless”. In the year since COVID-19 turned the hospitality industry upside down, contactless options have become the norm, including keyless entry, voice-command features, and digital brochures and maps. As many guests have come to treasure, and even expect, the convenience these options offer, […]